Frequently asked questions

What services do you offer?

DTG Holding is a Ukrainian company that provides a range of professional services to businesses, including transportation, logistics, warehousing, and business registration. Leveraging our expertise in these areas, DTG Holding is able to help businesses streamline their operations, reduce costs, and increase efficiency. Whether you are looking for assistance with transporting goods, storing inventory, or registering your business, DTG Holding is a reliable and trusted partner that can help you achieve your goals.

What is your delivery coverage area?

DTG Holding prides itself on the strategic location of its warehouse, nestled in the heart of Odesa, Ukraine. From this location, we have established a well-established distribution network that reaches even the most remote corners of Ukraine. Our success is due to our extensive and longstanding partnerships with shipping and logistics partners both nationally and across the globe. With this network, we are proud to deliver goods to our customers with efficiency, reliability, and speed.

What types of freight do you handle?

DTG Holding specializes in handling various types of cargo, including non-hazardous goods such as furniture and hazardous goods such as batteries. We can help your business store and transport supplies to the farthest corners of Ukraine from our strategically located warehouse in Odesa. No matter the size or the type of cargo, DTG Holding provides the most cost-effective and reliable solution.

How can I track my shipment?

You can now effortlessly monitor the location and status of your goods in real-time with our cutting-edge and trustworthy tracking partner, Logixboard. As soon as your goods are dispatched, DTG Holding will provide you with comprehensive tracking data to enable you to trace your shipment's progress from our warehouse to its final destination via Logixboard.

What payment methods do you accept?

At DTG Holding, we offer various payment methods to make it convenient for our clients to pay for the services rendered by us. You can choose from major credit cards, cheques, or direct electronic transfers to settle your dues. If you need more information on these payment options, you can reach out to your shipping consultant or contact us directly. We are always here to assist you in any way we can.

How do I contact customer service?

If you need to track a shipment, have any questions, or want to learn more about our services and organization, please visit our contact page and complete the form or contact us directly via email at inquiry@dtgholding.com.ua or give us a call at +380 99 032 7337. We are always happy to help and will get back to you as soon as possible.